References

“I have known Scott as a fellow entrepreneurial spirit in for well over a decade now all the while, Scott's passion for ethical leadership coupled with a concern for growth of his organization and people has been forefront. As I work with business leaders national, design entrepreneurial leadership courses, train, I am mindful of the many "live lessons learned" that I can link to folks I have me along the journey. Scott has proven to be one of those nice example setters.”

March 17, 2009

Dennis Rebelo President , University Business Consultants (a TMS Company)

“There are a number of things that most impress me about Scott. His dedication, loyalty, and engagement in all of the responsibilities that goes with being the general manager for one of the most successful auto dealers in the country, Herb Chambers, is something we should all aspire to. He is a true leader in all aspects of the word. His staff not only respects him, but follows his footsteps to learn, lead and most importantly, engage themselves in taking care of the customer. He sets the bar and the goal that everyone tries to achieve by his example. Some managers in organizations "talk the talk"; Scott, in fact "walks the talk". His willingness to learn new tools, like interactive marketing. Allows him to leverage these skills to grow his business. That is just one sign of a true leader. His excitement and passion for the work he does is a true inspiration for the "team" he's built. What better leader can you have, then one who’s "team" will follow him up the proverbial hill without question. These are just some of the traits that make Scott a true asset to the Herb Chambers Companies.” February 11, 2009

Neal Bocian President , Neal Advertising

“Scott is an excellent leader of people, in that he provides the support and encouragement they need, as well as detailed oversight, yet allows them the freedom to function as leaders and entrepreneurs themselves. He is very good with customers and routinely goes out of his way to interact with them. He has the unique combination of strong people skills and strong analytical/numerical skills. He is candid and direct, but always fair and reasonable. I no longer work with Scott but would welcome another opportunity to do so, as I feel I personally benefitted from my interactions with him, and observations of him in action.” February 11, 2009

Marty Crocker District Sales & Service Manager , General Motors

I worked directly with Scott at Herb Chambers Honda of Seekonk “Scott Birtles is with out a doubt one of the most professional people in the automobile business. His commitment to the customer is unequaled. I refer everyone to Scott because I know how they will be treated. We have purchased our last 3 Hondas from Scott and in 2 years we will be back for our next one. I have also had the opportunity to work with Scott. He has the commitment and dedication to his business and employees that is rare in the world. I think of Scott not only as a friend but also a mentor. If you have an opportunity to deal with him in a business transaction you will certianly be satisfied with your experience. If you have the opportunity to work for Scott, he will teach and motivate you to do great things.” February 11, 2009

John Lake Owner , Landmark mortgage

“I have the pleasure of working alongside Scott at The Herb Chambers Companies and find him to have a work ethic that is rarely seen these days. His integrity is refreshing at a time when political correctness is more in demand than honesty. I would recommend Scott to anyone looking for someone to trust.” February 11, 2009

Jay Gubala E-Commerce General Manager , The Herb Chambers Companies

“I have known Scott for many years first as an auto dealer manager and eventually as a friend. When I met Scott back in 96', he was incredibly outgoing, personable, highly knowledgeable about the products, and always willing to go the extra mile. Through the years, because of his attentiveness and willingness to please, I returned as a customer and bought several cars from him. He was fair, honest, and above all of good character. I always will remember..... one morning in the cold of winter when I was traveling by commuter rail to Boston from Providence, I pulled into the parking lot with only a few minutes to catch the train and my right front tire was going flat. I only had enough time to call Scott and asked if he could repair it since I was running late. Well that's all I had to say because when I returned later that evening in the dark...... the tire was fixed and I was ready to go. This story represents the way Scott treats people. I give him high marks. My only disappointment is that now I live in California and can no longer buy a car from him. He's the BEST !!!!!!!” February 11, 2009

Robert Marshall

“Scott was an exceptionally professional and enthusiastic manager to work for. His work ethic and concern for his employees and customers was true to his personality of being a genuinely caring person. He always kept an upbeat and healthy environment within the dealership and maintained both personal and business relationships with his employees. He is a great asset to the Herb Chambers companies and it is no surprise that he was awarded manager of the year and has been with the organization as long as he has. It was truly an honor to have worked for such a dedicated leader.” February 11, 2009

Tejal Santoro Sales and Leasing Consultant , Herb Chambers Honda

“Scott is one of those guys that seemed to get the tough assignment- the one that no one else wanted because there appeared to be no way to win. His executive abilities stood out as he made things happen in the most difficult of circumstances and he never ever complained to anyone. His carbide optimism is the only thing I could think of that could have motivated him to work long days and nights. These qualities make Scott a coveted and most valuable executive and it was no surprise that Scott Birtles was General Manager of The Year.” February 11, 2009

Kerry Castonguay Corporate Managment , Jennings Road Management